Returning Items Sold by Third-Party Sellers on Amazon.sg

When shopping on Amazon Singapore, you may have purchased items sold and fulfilled by a third-party seller. In such cases, it's essential to understand the returns policy set by the seller before making a purchase. While third-party sellers are expected to offer returns on an equivalent basis, their policies may vary.

It's crucial to note that original shipping charges will not be refunded in case of returns due to customer choice or error, unless otherwise stated. However, if you receive damaged, defective, or incorrect items, or experience any issues caused by Amazon errors, you are eligible for a full refund, including the refund of original shipping charges.

When returning an item, you may have the option to choose between a refund or replacement. On Amazon.sg, products can be returned within 15 days of delivery for any reason. This means that if you're not satisfied with your purchase, you can initiate the return process and receive a full refund or a replacement product.

In particular, video games (accessories and games) are also returnable on Amazon.sg within the same 15-day window for any reason. By understanding the returns policy and the return window, you can make more informed purchasing decisions and ensure that your shopping experience is smooth and hassle-free on Amazon Singapore.

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